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Devices covered

Everything seems to be mobile these days, so what devices do we cover? The answer is lots! We cover a range of portable devices, such as mobile phones, tablets, notebooks, portable audio/visual equipment, wearable electronic devices, cameras and electronic readers. We know that having your device handy is very important to you.

  • Mobile Phones

    Mobile Phones

    Yes, the device that is constantly glued to your ear or eyes! We cover portable cellular telephones (including the handset and battery charger). We can't however cover the SIM. If your mobile phone is accidentally lost* or stolen, we will cover unauthorised voice calls made on your mobile during the 24-hour period immediately prior to you requesting that your mobile phone provider suspend your service (up to $1,000).

    * Accidental Loss cover does not apply to DevicEnsure Policies purchased from JB Hi-Fi on or after 21 October 2019.  

  • Tablets

    Tablets

    We are becoming a nation of tablet junkies (in a good way) and so we cover wireless portable personal computers that have a touch screen interface. We cover the device, hardware and battery charger but we don’t cover the SIM card, apps and software.

  • Notebooks

    Notebooks

    Laptops, notebooks and wireless portable personal computers with a flat-panel screen that let you work in front of the TV are covered under this category (except tablets, which have their own category). We cover the notebook hardware and battery charger as let's face it, it's not much use if you can't turn it on, especially when you have got the draft of your (would-be-famous) novel on it!

  • Portable Audio/Visual Equipment

    Portable Audio/Visual Equipment

    Portable office projectors are the on-the-go answer for displaying presentations and multimedia.

  • Wearable Electronic Devices

    Wearable Electronic Devices

    A wearable electronic device is a fancy term for things like your smart watch. DevicEnsure these as they are easy to lose* if you take them off (not that you should be if you want to prove you've made those 10,000 steps!).

    * Accidental Loss cover does not apply to DevicEnsure Policies purchased from JB Hi-Fi on or after 21 October 2019.
  • Cameras

    Cameras

    Despite many people just using their smartphone to take pics to post on Facebook, there are many others who have invested in a state-of-the-art digital camera or video with the plan to be the next big thing! We cover devices that record visual images in the form of photographs, film or videos (including the hardware and battery charger).

  • Gaming Consoles

    Gaming Consoles

    Aaah... those computer games that while away days of our lives sometimes... but that we absolutely cannot live without! We cover any small electronic device for playing computerised video games but not the games software so check with your provider about warranties for these.

  • Electronic Readers

    Electronic Readers

    With such busy lives we don't often get much time to read a book for hours on end, so having it on an e-reader means you can pick up where you left off at anytime. So don't lose your page when you lose* your device, we cover standalone devices for reading content, such as e-books, newspapers and documents including hardware and battery charger.

    * Accidental Loss cover does not apply to DevicEnsure Policies purchased from JB Hi-Fi on or after 21 October 2019.
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